You, the viewer/buyer/customer agree that information obtained through 1800WHOWHERE.COM will only be used for the purpose of: 1)a commonly recognized business use whereby the business for which you seek the information has a preexisting business relationship with the subject of the inquiry; or 2) a use which will clearly cause no emotional, physical or financial harm to any person or company, organization or third party which is subject to the inquiry; or 3) a use that is relevant to the subject matter of a documented civil or criminal action.

Use of data obtained from 1800WHOWHERE.COM shall be for legal and moral purposes only.

Use of the information obtained from 1800WHOWHERE.COM in the course of or planning of stalking, identity theft or fraud is explicitly prohibited and will be reported to the authorities.

You, the viewer/buyer/customer agree to indemnify 1800WHOWHERE.COM and its suppliers, employees and officers for all damages, claims, or losses suffered by 1800WHOWHERE.COM as a result of possible claims by third parties relating to use of the data provided by 1800WHOWHERE.COM. Although 1800WHOWHERE.COM is not a consumer reporting agency, we continue to promote responsible use of the information that we provide. Therefore we state to you the viewer or user that "Data obtained from 1800WHOWHERE.COM should not be used in part or whole to determine a consumer's eligibility for credit, employment, insurance or any other purpose for which a consumer report would be obtained, except in connection with collection of a debt. If adverse action is to be taken against the consumer data subject and the information to be used has been obtained from 1800WHOWHERE.COM, it must be verified from another source prior to adverse action. This data should be used for lead information only."

1800WHOWHERE.COM shall be indemnified from any and all claims and consequences arising out of found or not found information.

Likewise, you attest that you have not misrepresented yourself, your company, organization or your purpose for viewing the 1800WHOWHERE.COM website or for ordering searches from 1800WHOWHERE.COM. You understand that misrepresentation in this agreement may results in civil and criminal action against you and your organization, employees and affiliates. Buyer/Viewer is hereby notified that 1800WHOWHERE.COM information is developed using standard investigative methods including public records, third-party sources, and creditors networks. All searches are on a best efforts basis, no guaranties, promises or claims are made about potential search results. 1800WHOWHERE.COM shall not be liable for any special, incidental or consequential damages of any type. 1800WHOWHERE.COM reserves the right to amend, change, or discontinue its prices and/or searches at any time. We reserve the right to refuse any client or any specific requests at any time and cooperate with law enforcement officials when misuse of information is suspected. Please direct all questions /comments to cs@1800WHOWHERE.COM.

Buyer assumes all related legal liability, and by ordering from 1800WHOWHERE.COM consents to waive all claims against 1800WHOWHERE.COM resulting from searches. Requester/buyer/client agrees to hold 1800WHOWHERE.COM, its officers, employees, and vendors harmless and to indemnify 1800WHOWHERE.COM, from any and all claims that may results from buyer's request. Buyer/Viewer warrants that requested searches are legal and proper in his/her jurisdiction and complies with all applicable laws (local and state) and Buyer bears full legal costs in event of suit and further will hold all information confidential information obtained through 1800WHOWHERE.COM is to be used in the course of applicable FCRA approved purposes, and held strictly confidential. Buyer warrants and agrees that requested searches are fully legal in his or her and subjects jurisdiction. Buyer realizes that most orders are processed immediately upon receipt and are non-cancelable after order receipt. Client/Buyer/Viewer agrees that visitation to the 1800WHOWHERE.COM website or placing of a search request is not for the purpose of entrapment, sting operation, or pursuit of 1800WHOWHERE.COM, its employees, vendors, clients, affiliates nor officers. Search discrepancies must be reported within 10 days. All unpaid fees subject to 20% interest from date of invoice, and buyer consents to suit in jurisdiction of 1800WHOWHERE.COM's choice. Buyer consents to all terms & conditions as amended by 1800WHOWHERE.COM from time to time.

1800WHOWHERE.COM cannot and does not  make any guaranties as to the results of search. Because 1800WHOWHERE.COM cannot reasonably be expected to obtain information for false, erroneous, or unreasonably difficult requests (i.e. requests about people that don't exist, or are fugitives of the law, or are deceased, or requests about telephone ownership of people who don't own or use a phone, or address updates on people that haven't moved, etc.), customers are billed for search requests only, and not for the results of the searches.

There are standard reasons why a subject may not be traceable:
If they've left the country, are homeless, fugitives, incarcerated, minors, not US citizens or have changed their identity through witness relocation program or marriage (in the case of a female).

All searches on a best effort basis only. No refunds, exchanges, or credit. Customer/viewer/buyer is solely responsible for accurately filling out order form and selecting appropriate search. 1800WHOWHERE.COM cannot be responsible for typos or mistakes in the ordering information entered by customer. Because all orders are processed immediately, no cancellations allowed or accepted once an order has been submitted.

Prices & Products subject to change without notice.

Note about Customer Input

 One subject per search. One set of criteria per subject. Where the subject is a person, one name per search (except in the case of the locator search or background only, where multiple names of the same person can be provided to help us identify the person). All searches (other than the locator and background check) require the person be identified through a unique set of criteria provided by customer, as requested in that search's description on our website. If multiple names or multiple same search criteria (including but not limited to SSN, address, DOB) are submitted, only one set of criteria will be used per order. To search the other set(s), additional orders need to be placed separately for each set.

Note about Turn-Around Times

All listed turnaround times are average and apply only to business days.
The turn–around times quoted throughout this web site are our best estimates of the amount of time it will take us to process your requests for services and return the information to you. Where turn-around times are listed as "days", or "hours", we’re referring to Pacific Standard Time business days and business hours. These are average return times, and can sometimes exceed the quoted time.

Reports are sent in a first come, first serve basis. Frequently, we return information in less time than we’ve quoted, HOWEVER, it can take until the end (midnight) of the business day to complete your order. If you absolutely must have information returned more quickly, please contact customer service to see if rush service is available and what the rush charge is.

1800WHOWHERE.COM does not warrant the accuracy, timeliness, or completeness of any of the data available through telephone sales or sales made over the Internet via 1800WHOWHERE.COM's web site. To the fullest extent permitted by law, the information is provided AS IS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT.

Note about Additional Comments on order form

Additional comments provided by you on the order form are sometimes useful to narrow down your search to the right person. But we cannot guaranty it to be helpful as some customers will provide useful info, while others will provide useless information. Either way, our sources only use defined criteria to catalog information on your subject. Only the required search criteria are productive and effective inputs. The additional comments are only used to supplement this required input and cannot be used to modify the search description, pricing, purpose or format, nor can it be used to alter the terms of this agreement.