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1) Orders placed before noon PST (3pm EST) on a business day will be returned the same business day on or before midnight. Orders placed at any other time will be delivered next business day.

2) This does NOT apply to criminal and civil record searches, or any search which turnaround time is indicated to me more than one day in its description on our site

3) Same day results will be delivered up until midnight of that same business day. Reports are delivered all throughout the day but may take until midnight is some cases, as we strive to provide you with complete and comprehensive reports.

4) Reports are considered delivered when posted to the online order tracking system which emails them to you. You can check your report status 24hrs/day by going here. We are not responsible for problems you may be encountering with your email or if you provided us a wrong email address, so please do check the order tracking system if you have not received your report by midnight, and please allow until midnight.

Why not instant delivery?
Companies that claim "instant delivery" will just and only email you automatically whatever old and possibly inaccurate data is in a database they purchased. We on the other hand provide a service: a comprehensive, time consuming, conscientious research process conducted by an experienced and certified search specialist, who accesses the largest variety of the latest legally available information, databases and other sources. In other words, "we don't make it till you order". Plus we work with you, offer alternatives, even a free follow up search when necessary. And we guaranty if we don't find it, no one else will*.
* please see guaranty and service terms for details.